Live chat courses diploma with practical training
Live chat courses diploma with practical training
(41)Embark on a dynamic learning journey with our Live Chat Courses Diploma, designed to equip you with essential skills for the digital age. Through interactive sessions and hands-on practical training, you'll delve into real-world case studies and gain valuable insights that are crucial in navigating today's fast-paced digital landscape. Our course goes beyond theory, providing you with the tools and knowledge needed to excel in the world of live chat communication. Join us and unlock your potential in this exciting field!
Our Live Chat Courses Diploma offers practical training for individuals seeking to enhance their communication skills in a dynamic online environment. Through interactive sessions and hands-on exercises, students will learn how to effectively engage with customers, resolve issues efficiently, and build strong relationships. Our comprehensive curriculum covers a range of topics including active listening, problem-solving, and conflict resolution. With experienced instructors guiding you every step of the way, you'll gain valuable insights and practical experience that will set you apart in the competitive job market. Take the first step towards a successful career in customer service with our Live Chat Courses Diploma today!
| Customer Support Specialist | Technical Support Representative |
| Online Course Instructor | Live Chat Agent |
| E-Learning Coordinator | Virtual Classroom Facilitator |
The programme is available in 2 duration modes:
- 6 Months
- 9 Months
Online
In order to apply you should have either:
- OR;
-
• Introduction to Live Chat
• Customer Service Skills
• Communication Techniques
• Problem-Solving Strategies
• Sales Techniques
• Handling Difficult Customers
• Time Management
• Software Training
• Practical Live Chat Exercises
• Final Assessment and Certification
Assessment is via assignment submission
The fee for the programme is as follows:
- 6 Months - Accelerated mode @ GBP £1250
- 9 Months - Standard mode @ GBP £950
The programme offers following fee payment plans:
-
6 Months programme
● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 Months programme
● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
This Live Chat Courses Diploma with Practical Training is designed for individuals who are looking to enhance their skills and advance their career in the fast-growing field of live chat customer service. Whether you are a recent graduate, a working professional, or someone looking to make a career change, this course is perfect for you.
According to recent statistics, the demand for live chat customer service representatives in the UK is on the rise. In fact, 73% of customers prefer live chat over other communication channels when seeking support. Additionally, companies that offer live chat support see a 48% increase in revenue per chat hour.
| Statistics | UK Figures |
|---|---|
| 73% of customers prefer live chat | UK |
| 48% increase in revenue per chat hour | UK |
By enrolling in this course, you will gain practical training and hands-on experience in using live chat software, handling customer inquiries, and providing excellent customer service. You will also learn valuable communication and problem-solving skills that are essential for success in this field.
Don't miss out on this opportunity to boost your career prospects and stand out in the competitive job market. Sign up for the Live Chat Courses Diploma with Practical Training today!
Key facts- The live chat courses diploma with practical training offers hands-on experience in real-time customer interactions.
- Participants will gain practical skills in handling customer inquiries, resolving issues, and providing exceptional service.
- Industry-relevant topics covered include customer service best practices, communication strategies, and problem-solving techniques.
- Distinctive features of the program include live simulations, role-playing exercises, and feedback from experienced professionals.
- Upon completion, students will be equipped with the necessary skills to excel in customer service roles and enhance their career prospects.
- This comprehensive training program is designed to prepare individuals for success in a competitive job market.
● Don't miss out on this opportunity to develop practical skills and stand out in the customer service industry.
Why this course?
Importance of Live Chat Courses Diploma with Practical Training
According to the Bureau of Labor Statistics, jobs in customer service are projected to grow by 5% over the next decade in the UK. This highlights the increasing demand for skilled professionals in this field.
| Industry Demand | Increasing |
|---|---|
| Projected Job Growth | 5% |
| Relevance | High |
Live chat courses with practical training provide students with the necessary skills and knowledge to excel in customer service roles. The hands-on experience gained through practical training ensures that graduates are well-prepared for the demands of the industry.
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